We endeavour to ensure full customer satisfaction through our high level of training and vast experience.

We have a personal and hands-on approach to all your optical needs, and offer only products of the highest quality.

In the unlikely event that you are in some way unhappy with a supply or a part of our service, a personal call to reception will usually be all that is needed to satisfy your query. If this is not the case a written compaint explaining the problem in full will get a reply in forty eight hours, and you will be notified of further action within seven days.